If it is off or blinks, the printer is disconnected from the network. If your printer has a light next to a Wireless icon or button, make sure the light is on. Sometimes the printer status might display Offline when it is actuallyĬheck the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same networkĪs your computer or mobile device. Printer is off or in sleep mode: Touch the control panel or press the Power button to wake the printer and put it in a ready state. Intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord. Try opening a website to see if the internet connection is working properly. Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and then check if the In the Preview window, tap Share/Save (iOS) or Share (Android).
If an Adjust Boundaries or Detect Edges screen displays, tap Auto or manually adjust the boundaries by tapping and moving the blue dots, and then tap Next. In iOS, tap the dropdown to select the paper size, quality, and color, and then tap Done.Ĭamera Scan: Uses the camera on your phone or tablet to capture a photo or document that you can edit, print, or share.Ĭhoose your preset options, and then tap Scan or the white circle button to start the scan. Icon to select the input source, resolution, and color, and then tap Close. Printer Scan: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select one of the following tiles from the HP Smart app home screen to start the scan. Select your service provider, and then enter your email address and account password to complete the setup.
Select your service provider, and then enter your email address and account password to complete the setup.Īpple iOS and iPadOS: Go to Settings > Passwords & Accounts, and then tap Add Account. Set up your personal email account in your mobile device settings.Īndroid: Go to Settings, select Accounts or Users & accounts, and then tap Add Account. This is a unique solution.Use the HP Smart app to email a scanned document or photo. The full discussion is available on the official forum page. Go to the drivers page and insert your printer model to download the compatible version.ĭo not install the web version because the web version may likely have the same issue. If the issue persists, uninstall the software and install the full-featured tool from HP. Perform the below steps in the order:Īfter waiting for a couple of minutes, perform the below steps: I also found an extended way of fixing this “Scanning Currently Unavailable” issue, but I recommend trying the above method first. The software would most likely scan the document if you followed the steps correctly. Try opening the software and scanning the document.
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